Lima pilar : manajemen mutu terpadu TQM Creech, Bill text Bogor Ed.I id 526 hlm. ; 25 cm. Judul asli: The five pillars of TQM Sukses dalam bisnis -- DNP 200 251203 20251203143622 INLIS000000000001633 Converted from MARCXML to MODS version 3.5 using MARC21slim2MODS3-5.xsl (Revision 1.106 2014/12/19)